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Step 1: Check your Hardware!

You need recent hardware to run MXWendler: your graphics adapter has to support all used OpenGL extensions, expecially the ones related to pixel shaders. This is the case with all recent NVIDIA and ATI graphics adapter and some Intel graphics adapters

Drivers and operationg system versions are important for correct behavour, because drivers can introduce incompatibilities.

Operating System Vendor Driver
Windows XP NVidia 260.99 296.10
Windows 7 NVidia 260.99 296.10
Windows 7 ATI 10.11 13.1
Mac 10.6.8 NVidia OK OK
Mac 10.6.8 ATI OK OK
Mac 10.7.5 NVidia OK OK
Mac 10.7.5 ATI OK OK

Step 2: Download and Install

Get the installer, install and run. Do you see the main application window? Good. Then proceed.

Step 3: the first Check: Images

So you can see the application window now. Open any JPEG image (File->Open). Can you see it? Wonderful. MXWendler is up and running! Sometimes applications crash at this stage when using NVidia hardware. Disable OpenGL threading in the control panel.

Step 4: the second Check: Flash

Now open any swf file. Can you see it? Perfect. If not, on Windows, install the official Macromedia flash player using the Internet Explorer ( see Trouble Shooting for details )

Step 5: the fourth Check: AVIs

Open an avi file on your system. Do you see it? Perfect! If not, check another avi. AVI is a container format. Try DivX, try Microsoft Video1, try h264, try any codecs.

Step 6: the fifth Check: Capture Devices!

Plug in any live device you can see in the windows explorer. Then start MXWendler. Do you see an entry in Settings -> Media -> Live Devices? Perfect! Click on it. Try to open it. Does it work? Then mark it as known.

Step 7: it works, but video hangs occasionally

You are disk limited. See Hardware for details. Please check these three facts about video disks:

  • Defragment your drives (only if you are using Windows and HDD - do not defragment your SSD)
    • No gpu will cope with a constantly moving disk head. This does not affect SSDs.
  • Do not use more than 50% of your disk.
    • Your disk begins with the outer -faster- sectors and will continue to the slower inner ones. The outer sectors are up to 5x faster than the inner ones. This does not affect SSDs.
  • Separate disks.
    • By any chance, separate the system from your video disk. You wont get any fast video from a disk where the OS (no matter win or osx) contiously pages memory.