Difference between revisions of "Mac and DMX"

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Step-by-Step:
 
Step-by-Step:
: Download PRO-Manager from the ENTTEC website http://www.enttec.com/?main_menu=Products&pn=79003
+
: - Download PRO-Manager from the ENTTEC website http://www.enttec.com/?main_menu=Products&pn=79003
: Install PRO-Manager on your Machine
+
: - Install PRO-Manager on your Machine
: Verify if DMX USB PRO is listed under Mac OSX System Information
+
: - Verify if DMX USB PRO is listed under Mac OSX System Information
: If it is not installed, download and install FTDI Driver Control from DMXIS website http://www.dmxis.com/release/FtdiDriverControl.zip
+
: - If it is not installed, download and install FTDI Driver Control from DMXIS website http://www.dmxis.com/release/FtdiDriverControl.zip
: Run the FTDI Driver Control utility as an Administrator and disable the Apple/VCP Driver
+
: - Run the FTDI Driver Control utility as an Administrator and disable the Apple/VCP Driver
: Restart your Mac
+
: - Restart your Mac
: Verify again, DMX USB PRO is listed under Mac OSX System Information
+
: - Verify again, DMX USB PRO is listed under Mac OSX System Information
  
 
[[File:Mac_SystemInfo_DMXUSB.png]]
 
[[File:Mac_SystemInfo_DMXUSB.png]]
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:Simply run the utility, click the button and type in your password.
+
: - Simply run the utility, click the button and type in your password.
:You must be logged into OS X as an admin user (verify this from System Preferences > Users & Groups)
+
: - You must be logged into OS X as an admin user (verify this from System Preferences > Users & Groups)
:You must have a non-blank password configured (see http://support.apple.com/kb/PH13861 )
+
: - You must have a non-blank password configured (see http://support.apple.com/kb/PH13861 )
:Once you have disabled Apple/VCP driver , please replug DMX USB PRO into USB port or restart your Mac, and DMX USB PRO will be found as expected
+
: - Once you have disabled Apple/VCP driver , please replug DMX USB PRO into USB port or restart your Mac, and DMX USB PRO will be found as expected
:Once you have the DMX USB PRO identified as shown in the pictures, you can use PRO-Manager to test your DMX USB PRO
+
: - Once you have the DMX USB PRO identified as shown in the pictures, you can use PRO-Manager to test your DMX USB PRO
  
  

Revision as of 13:37, 19 March 2019

This applies to Mac OS 10.7 and MXWendler version 4.2 and above

Problem:

Trouble installing D2XX driver for Mac.

Solution:

Step-by-Step:

- Download PRO-Manager from the ENTTEC website http://www.enttec.com/?main_menu=Products&pn=79003
- Install PRO-Manager on your Machine
- Verify if DMX USB PRO is listed under Mac OSX System Information
- If it is not installed, download and install FTDI Driver Control from DMXIS website http://www.dmxis.com/release/FtdiDriverControl.zip
- Run the FTDI Driver Control utility as an Administrator and disable the Apple/VCP Driver
- Restart your Mac
- Verify again, DMX USB PRO is listed under Mac OSX System Information

File:Mac SystemInfo DMXUSB.png

Note:

It seems like after updating Mac OS, D2XX drivers will be replaced by OS drivers.
In this case, you need to repeat the Step-by-Step instructions once again, otherwise your Enttec device will not be recognized.

This applies to Mac OS 10.9 and 10.10

Problem:

DMX USB PRO not found ?
If PRO-Manager cannot find your DMX USB PRO, your Mac might have a conflicting driver installed.
Download & install this utility, and disable the Apple/VCP Driver: http://www.dmxis.com/release/FtdiDriverControl.zip


FtdiDriverControl.png


- Simply run the utility, click the button and type in your password.
- You must be logged into OS X as an admin user (verify this from System Preferences > Users & Groups)
- You must have a non-blank password configured (see http://support.apple.com/kb/PH13861 )
- Once you have disabled Apple/VCP driver , please replug DMX USB PRO into USB port or restart your Mac, and DMX USB PRO will be found as expected
- Once you have the DMX USB PRO identified as shown in the pictures, you can use PRO-Manager to test your DMX USB PRO


for further information please visit:

http://www.enttec.com/?main_menu=Products&pn=70304&show=faq