Trouble Shooting

Sometimes a driver update or a new hardware or a new operating system screws things up badly. We have collected a lot of knowledge from our test farm and our users over the years to help you across the most common pitfalls.

All OS

• Licenser: Wrong Key Format
• Playlist: crossfading between bright media becomes temporarily dark
• Capture Cards (e.g. BM Decklink Studio2)
• Memory Allocation Error
• Using Power Point
• Time And Event Sync All PCs
• MXW does not start any more
• Projector Calculator
• DMX, CITP and Image Sequences
• DMX, CITP and SWF (Shockwave Flash)
• MAudio UC-33 to MXWendler Interface Skin and Map
• MAudio UC-33 to MXWendler controller programming

Windows

• Windows + Internal codec does not work
• Windows + Stage Designer + No output in Output Window
• Windows 7 + AMD FirePro VSync Glitch
• Windows 7 + AMD FirePro V7900SDI + Club 3D MST Hub
• Windows 7 + ATI + Stuttering Output
• Windows 7 + ATI + Output Window On Wrong Screen
• Windows 7 + Intel HD2500 user interface flicker
• Windows 7 + Artnet
• Windows 7 + No Audio
• Windows 7 + Feedback
• Windows 7 + System Flash
• Windows 7 + Configuration (config.xml)
• Windows 7 + Intel HD2500 user interface flicker
• Windows 7 + not opening video capture - cannot get VIDEOINFOHEADER
• Windows 7 + Richtexteditor glitches and ClearType
• Windows XP + Asio Audio Interface
• Windows XP + e:cue
• Windows XP + NVidia, No output on second screen
• Windows FXServer, output magnified
• Windows XP + NVidia, loading images crashes
• Re-Converting Video files using AVANTI GUI (Freeware)

Mac OSX

• Mac Yosemite 10.10 Multimonitor
• Mac and Graphic Card Performance
• Mac and Audio
• Mac and Cursor
• Mac and DMX