Windows 10 + Corrupted Live Video: Difference between revisions

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(Created page with "This applies to Windows 10 and above and MXWendler version 5.0 and above with AJA Kona 5 (and maybe other) capture cards installed. '''Problem''' The capture card is not vis...")
 
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This applies to Windows 10 and above and MXWendler version 5.0 and above with AJA Kona 5 (and maybe other) capture cards installed.
This applies to Windows 10 and above and MXWendler version 6.0.12 and above  
 


'''Problem'''
'''Problem'''


The capture card is not visible in Settings->Live Devices
The capture image is corrupted when you open a capture device.
[[File:Corrupted capture image.png|500x280px|thumb|center|Screenshot 1: Corrupted capture image]]
 


'''Solution'''
'''Solution'''


You have to manually install the DirectShow drivers
Disable '''Allow YUV Formats''' in the live media settings.
 
# Download the driver
# Unpack driver in location where driver can stay. '''You must not delete or move the driver later.'''
# Locate this location with the explorer
# Copy the location path in the adress line
# Register driver as admin via command terminal:
## Click on 'Start'
## Type <code>cmd</code>
## Right-click CMD-app 'Start as Administrator'
## Navigate to the drive and folder where the AJAMultiCapture64.dll driver with the command <code>cd D:\to\my\folder</code> and paste the path copied before (copy/paste will not work, because it is an Administrator Shell)
## type <code>regsvr32 AJAMultiCapture64.dll</code>
 
 
[[File:RegisterAjaKona.png|500x280px|thumb|center|Register AJA Kona DirectShow driver]]
 
 
Tip: Sometimes Stage Designer / FXServer complains with 'Cannot find VIDEOINFOHEADER' and does not open the device. In this case, set the AJA capture format to RGBA8 '''and restart the computer system'''.


[[File:AjaKonaARGB8-Marked.png|500x280px|thumb|center|Screenshot AJA Kona Windows DirectShow Capture 8-Bit RGBA]]
To disable ''Allow YUV Formats''
# Menu -> Settings -> Media -> Clips, Live, Virtual
# In 'Media Settings' window click on 'Live Devices' and '''deselect''' ''Allow YUV Formats''


'''Background'''


The AJA Kona driver comes with a broken DirectShow installer and driver. You have to register the device manually as admin so it can be found by other software.
[[File:Disable yuv.PNG|500x280px|thumb|center|Screenshot 2: Disable YUV]]

Latest revision as of 16:47, 1 March 2023

This applies to Windows 10 and above and MXWendler version 6.0.12 and above


Problem

The capture image is corrupted when you open a capture device.

Screenshot 1: Corrupted capture image


Solution

Disable Allow YUV Formats in the live media settings.

To disable Allow YUV Formats

  1. Menu -> Settings -> Media -> Clips, Live, Virtual
  2. In 'Media Settings' window click on 'Live Devices' and deselect Allow YUV Formats


Screenshot 2: Disable YUV
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