Windows 7 + not opening video capture - cannot get VIDEOINFOHEADER

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This applies to MXWendler version 5.0 and above

Problem

1. Connect a capture card to your computer and do the setup.
2. Try to open Live Device in the MXWendler application.
3. Error Dialog "cannot get VIDEOINFOHEADER".

Solution

1. Delete or remove config.xml
2. Restart MXWendler application.
3. Retry opening Live Device.

Background

The problem may be connected to a mismatching ( e.g. too high ) desired frame rate.