Difference between revisions of "Windows 7 + not opening video capture - cannot get VIDEOINFOHEADER"

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(Created page with "'''This applies to MXWendler version 5.0 and above''' ''Problem:'' * 1. connect a capture card to your computer * 2. setup capture card * 3. try to open Live Device in MXWend...")
 
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''Problem:''
 
''Problem:''
* 1. connect a capture card to your computer
+
* 1. Connect a capture card to your computer
* 2. setup capture card
+
* 2. Setup capture card
* 3. try to open Live Device in MXWendler application
+
* 3. Try to open Live Device in MXWendler application
  
 
''Current Result:''
 
''Current Result:''
Line 10: Line 10:
  
 
''Solution:''
 
''Solution:''
* 1. got to MXWendler application folder
+
* 1. [[Windows 7 + Configuration (config.xml)|Delete or remove config.xml]]
* 2. go to config folder
+
* 2. Restart MXWendler application
* 3. delete or remove config.xml
+
* 3. Retry opening Live Device
* 4. restart MXWendler application
+
 
* 5. retry opening Live Device
+
''Background:''
 +
The problem may be connected to a mismatching ( e.g. too high ) desired frame rate

Revision as of 18:30, 27 January 2016

This applies to MXWendler version 5.0 and above

Problem:

  • 1. Connect a capture card to your computer
  • 2. Setup capture card
  • 3. Try to open Live Device in MXWendler application

Current Result:

  • Error Dialog "cannot get VIDEOINFOHEADER"

Solution:

Background: The problem may be connected to a mismatching ( e.g. too high ) desired frame rate