Difference between revisions of "MXW does not start any more"
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'''This applies to MXWendler version 4.2 and above''' | '''This applies to MXWendler version 4.2 and above''' | ||
| − | ''Problem | + | '''Problem''' |
| − | |||
| − | + | MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email | |
| − | |||
| − | '' | + | '''Reason''' |
| − | |||
| − | |||
| − | ''Background | + | One of the startup files or the config file has got corrupted, or one of the files it links to |
| − | + | ||
| + | '''Solution''' | ||
| + | |||
| + | 1.Go to (program folder)/config/ and delete config.xml | ||
| + | |||
| + | 2. Go to (program folder)/preload/ and delete default.mxwpreload | ||
| + | |||
| + | '''Background''' | ||
| + | |||
| + | If you delete these files, mxw will start without opening any media files and will rebuild a new configuration file | ||
Revision as of 16:36, 27 March 2019
This applies to MXWendler version 4.2 and above
Problem
MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email
Reason
One of the startup files or the config file has got corrupted, or one of the files it links to
Solution
1.Go to (program folder)/config/ and delete config.xml
2. Go to (program folder)/preload/ and delete default.mxwpreload
Background
If you delete these files, mxw will start without opening any media files and will rebuild a new configuration file