Difference between revisions of "MXW does not start any more"

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'''This applies to MXWendler version 4.2 and above'''
 
'''This applies to MXWendler version 4.2 and above'''
  
''Problem:''  
+
'''Problem'''
:MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email
 
  
''Reason:''
+
MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email
:One of the startup files or the config file has got corrupted, or one of the files it links to  
 
  
''Solution:''
+
'''Reason'''  
: Go to (program folder)/config/ and delete config.xml
 
: Go to (program folder)/preload/ and delete default.mxwpreload
 
  
''Background:''  
+
One of the startup files or the config file has got corrupted, or one of the files it links to
:If you delete these files, mxw will start without opening any media files and will rebuild a new configuration file
+
 
 +
'''Solution'''
 +
 
 +
1.Go to (program folder)/config/ and delete config.xml
 +
 
 +
2. Go to (program folder)/preload/ and delete default.mxwpreload
 +
 
 +
'''Background'''
 +
 
 +
If you delete these files, mxw will start without opening any media files and will rebuild a new configuration file

Revision as of 16:36, 27 March 2019

This applies to MXWendler version 4.2 and above

Problem

MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email

Reason

One of the startup files or the config file has got corrupted, or one of the files it links to

Solution

1.Go to (program folder)/config/ and delete config.xml

2. Go to (program folder)/preload/ and delete default.mxwpreload

Background

If you delete these files, mxw will start without opening any media files and will rebuild a new configuration file