Difference between revisions of "MXW does not start any more"

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'''This applies to MXWendler version 4.2 and above'''
+
This applies to all Windows versions and MXWendler versions 4.2 and above
  
''Problem:''  
+
'''Problem'''
:MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email
 
  
''Reason:''
+
MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email.
:One of the startup files or the config file has got corrupted, or one of the files it links to  
 
  
''Solution:''
+
'''Reason'''  
: Go to (program folder)/config/ and delete config.xml
 
: Go to (program folder)/preload/ and delete default.mxwpreload
 
  
''Background:''  
+
One of the startup files or the config file, or one of the files it links to, has gotten corrupted.
:If you delete these files, mxw will start without opening any media files and will rebuild a new configuration file
+
 
 +
'''Solution'''
 +
 
 +
1. Find and delete config.xml:
 +
:'''MXWendler Versions < 5.0''' go to '''(program folder)/config/''' and delete config.xml
 +
:'''MXWendler Versions > 5.0''' go to '''C:\Users\(Your Username)\AppData\Roaming\MXW''' and delete config.xml
 +
2. Go to '''(program folder)/preload/''' and delete default.mxwpreload
 +
 
 +
'''Background'''
 +
 
 +
If you delete these files, MXW will start without opening any media files and will rebuild a new configuration file.

Latest revision as of 11:16, 2 October 2019

This applies to all Windows versions and MXWendler versions 4.2 and above

Problem

MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email.

Reason

One of the startup files or the config file, or one of the files it links to, has gotten corrupted.

Solution

1. Find and delete config.xml:

MXWendler Versions < 5.0 go to (program folder)/config/ and delete config.xml
MXWendler Versions > 5.0 go to C:\Users\(Your Username)\AppData\Roaming\MXW and delete config.xml

2. Go to (program folder)/preload/ and delete default.mxwpreload

Background

If you delete these files, MXW will start without opening any media files and will rebuild a new configuration file.