MXW does not start any more: Difference between revisions
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This applies to all Windows versions and MXWendler versions 4.2 and above | |||
'''Problem''' | '''Problem''' | ||
MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email | MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email. | ||
'''Reason''' | '''Reason''' | ||
One of the startup files or the config file | One of the startup files or the config file, or one of the files it links to, has gotten corrupted. | ||
'''Solution''' | '''Solution''' | ||
1. | 1. Find and delete config.xml: | ||
:'''MXWendler Versions < 5.0''' go to '''(program folder)/config/''' and delete config.xml | |||
2. Go to (program folder)/preload/ and delete default.mxwpreload | :'''MXWendler Versions > 5.0''' go to '''C:\Users\(Your Username)\AppData\Roaming\MXW''' and delete config.xml | ||
2. Go to '''(program folder)/preload/''' and delete default.mxwpreload | |||
'''Background''' | '''Background''' | ||
If you delete these files, | If you delete these files, MXW will start without opening any media files and will rebuild a new configuration file. | ||
Latest revision as of 09:16, 2 October 2019
This applies to all Windows versions and MXWendler versions 4.2 and above
Problem
MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email.
Reason
One of the startup files or the config file, or one of the files it links to, has gotten corrupted.
Solution
1. Find and delete config.xml:
- MXWendler Versions < 5.0 go to (program folder)/config/ and delete config.xml
- MXWendler Versions > 5.0 go to C:\Users\(Your Username)\AppData\Roaming\MXW and delete config.xml
2. Go to (program folder)/preload/ and delete default.mxwpreload
Background
If you delete these files, MXW will start without opening any media files and will rebuild a new configuration file.