MXW does not start any more: Difference between revisions
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'''This applies to MXWendler version 4.2 and above''' | '''This applies to MXWendler version 4.2 and above''' | ||
''Problem | '''Problem''' | ||
MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email | |||
'' | '''Reason''' | ||
''Background | One of the startup files or the config file has got corrupted, or one of the files it links to | ||
'''Solution''' | |||
1.Go to (program folder)/config/ and delete config.xml | |||
2. Go to (program folder)/preload/ and delete default.mxwpreload | |||
'''Background''' | |||
If you delete these files, mxw will start without opening any media files and will rebuild a new configuration file |
Revision as of 14:36, 27 March 2019
This applies to MXWendler version 4.2 and above
Problem
MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email
Reason
One of the startup files or the config file has got corrupted, or one of the files it links to
Solution
1.Go to (program folder)/config/ and delete config.xml
2. Go to (program folder)/preload/ and delete default.mxwpreload
Background
If you delete these files, mxw will start without opening any media files and will rebuild a new configuration file