MXW does not start any more: Difference between revisions
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'''Problem''' | '''Problem''' | ||
MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email | MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email. | ||
'''Reason''' | '''Reason''' | ||
One of the startup files or the config file has got corrupted, or one of the files it links to | One of the startup files or the config file has got corrupted, or one of the files it links to. | ||
'''Solution''' | '''Solution''' | ||
1.Go to (program folder)/config/ and delete config.xml | 1. Go to (program folder)/config/ and delete config.xml | ||
2. Go to (program folder)/preload/ and delete default.mxwpreload | 2. Go to (program folder)/preload/ and delete default.mxwpreload | ||
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'''Background''' | '''Background''' | ||
If you delete these files, mxw will start without opening any media files and will rebuild a new configuration file | If you delete these files, mxw will start without opening any media files and will rebuild a new configuration file. | ||
Revision as of 13:22, 5 June 2019
This applies to MXWendler version 4.2 and above
Problem
MXW starts but after opening a window it stops without any error or it tries to send a .zip file via email.
Reason
One of the startup files or the config file has got corrupted, or one of the files it links to.
Solution
1. Go to (program folder)/config/ and delete config.xml
2. Go to (program folder)/preload/ and delete default.mxwpreload
Background
If you delete these files, mxw will start without opening any media files and will rebuild a new configuration file.