Smooth Playback/ Frame Drops and Audio Drivers: Difference between revisions

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Here is what to do if the audio is not activated.
Here is what to do if the audio is not activated.


:1. Go to: '''Menu - Settings - Input and Output - Audio Devices'''. '''(1)'''
:1. Go to: '''Menu - Settings - Input and Output - Audio Devices'''. '''(A)'''


:2. Make sure that '''Open Audio (r)''' is checked '''(2)'''
:2. Make sure that '''Open Audio (r)''' is checked '''(B)'''


:3. Select the output in '''Device''' '''(3)'''
:3. Select the output in '''Device''' '''(C)'''


:4. Select the input in '''IN Device''' '''(4)'''
:4. Select the input in '''IN Device''' '''(D)'''


:5. Click on '''Reopen''' then close the window with '''ok''' '''(5)'''
:5. Click on '''Reopen''' then close the window with '''ok''' '''(E)'''


:6. Restart the software.
:6. Restart the software.

Revision as of 13:05, 29 May 2019

When we work with more than a single video output (displays, projectors, LED walls), the computer needs to do some extra work: all the outputs have to be in sync!
MXWendler, for instance, needs to rely on a "Clock" to be able to send out the frames with the right timing.
The audio driver has a way more precise clock than the Windows one, so:

If no Audio driver is selected, the software won´t be able to send out frames with extreme precision, and that could lead to some lag in the video output.


Basic Sudio Setup: Windows

1. Right click on: Taskbar / Speakers icon and select Sounds. (A)

2. In the new window, select the first tab: Playback, enable the speakers and set them as Default device. (B)

Remember to plug a jack cable in the output or windows won't let you enable the output.
In case you can't do that, it should be possible to enable the Digital Audio as Default device.
If you have an external Audio Interface, it will perfectly do the job.


3. Now select the second tab: Recording and enable an input as Default device. (C)

The Line In or the Stereo Mix inputs are going to be fine.
It is very important that the input and the output devices enabled are using the same driver!
So, if you have selected an audio interface as Default output, you should now choose the interface's input
If you are not able to find some of the mentioned audio devices, try right-clicking on the background, check Show Disabled Devices and Show Disconnected Devices.

Basic Audio Setup: MXWendler

If an input and an output are enabled at the first start of the software, MXWendler should automatically recognize them.

Here is what to do if the audio is not activated.

1. Go to: Menu - Settings - Input and Output - Audio Devices. (A)
2. Make sure that Open Audio (r) is checked (B)
3. Select the output in Device (C)
4. Select the input in IN Device (D)
5. Click on Reopen then close the window with ok (E)
6. Restart the software.