Mac and DMX

This applies to Mac OS 10.7 and MXWendler version 4.2 and above

Problem:

Trouble installing D2XX driver for Mac.

Solution:

Step-by-Step:

- Download PRO-Manager from the ENTTEC website http://www.enttec.com/?main_menu=Products&pn=79003

- Install PRO-Manager on your Machine

- Verify if DMX USB PRO is listed under Mac OSX System Information

- If it is not installed, download and install FTDI Driver Control from DMXIS website http://www.dmxis.com/release/FtdiDriverControl.zip

- Run the FTDI Driver Control utility as an Administrator and disable the Apple/VCP Driver

- Restart your Mac

- Verify again, DMX USB PRO is listed under Mac OSX System Information

File:Mac SystemInfo DMXUSB.png

Note:

It seems like after updating Mac OS, D2XX drivers will be replaced by OS drivers.

In this case, you need to repeat the Step-by-Step instructions once again, otherwise your Enttec device will not be recognized.

This applies to Mac OS 10.9 and 10.10

Problem:

DMX USB PRO not found ?

If PRO-Manager cannot find your DMX USB PRO, your Mac might have a conflicting driver installed.

Download & install this utility, and disable the Apple/VCP Driver: http://www.dmxis.com/release/FtdiDriverControl.zip

- Simply run the utility, click the button and type in your password.

- You must be logged into OS X as an admin user (verify this from System Preferences > Users & Groups)

- You must have a non-blank password configured (see http://support.apple.com/kb/PH13861 )

- Once you have disabled Apple/VCP driver , please replug DMX USB PRO into USB port or restart your Mac, and DMX USB PRO will be found as expected

- Once you have the DMX USB PRO identified as shown in the pictures, you can use PRO-Manager to test your DMX USB PRO

for further information please visit:

http://www.enttec.com/?main_menu=Products&pn=70304&show=faq